Storm damage isn't always obvious from the ground. Hail dents, lifted shingle seals, cracked ridge caps, and bruised shingle mats don't show up from the driveway. Our HAAG-trained inspectors get on the roof and check every slope, every flashing detail, and every penetration point.
Castle Creek Roofing & Maintenance includes HAAG Certified Inspectors on every storm damage assessment. HAAG certification is the insurance industry standard for forensic roof inspection. Adjusters trust our reports because they follow the same methodology the carriers use.
Our Storm Damage Repair Process
Damage Assessment
We inspect every slope, flashing point, and penetration for storm damage. Hail hit counts per test square, wind lift patterns, and granule displacement, all documented with photos and measurements your adjuster will accept.
Insurance Claim Filing
Our office prepares the claim package: photo evidence, damage scope, material specifications, and repair estimate in Xactimate format. We file with your carrier and track the claim through to adjuster assignment.
On-Site Adjuster Visit
Castle Creek Roofing & Maintenance sends an inspector to every adjuster meeting. We make sure nothing gets overlooked and that the scope of work covers all damage, not just the most visible areas. If the estimate comes in low, we supplement.
Quality Restoration
Once approved, our Castle Creek crew handles the repair or replacement at the insurance-agreed price. You pay your deductible. We do the work, file the completion paperwork, and you're done.
What Castle Creek Customers Say
"We called expecting to wait days, but they were here the same afternoon. Fair pricing, quality work, and they kept us informed every step of the way."
"After getting several quotes, these guys stood out with their honesty and knowledge. No pressure, just straightforward advice and excellent workmanship."
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
Why Choose Castle Creek Roofing & Maintenance for Storm Damage Repair?
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.
Every Carrier Accepted
State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide. We work with every major insurance carrier in NY.
Insurance Claims Handled
We manage the entire process: inspection, documentation, filing, adjuster meeting, supplements, and repair. You deal with us, not the insurance bureaucracy.
Full Manufacturer Warranty
Your storm-restored roof gets the same manufacturer warranty as any other replacement. Manufacturer-certified installation regardless of who pays for it.